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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelly Strauss

Shelly Strauss

November 16, 2024

5  out of  5
rating by Shelly Strauss
"I've worked with Char for many years. Her knowledge and attention to clients needs is unmatched. I highly recommend this office."
We responded:
"Thank you, Shelly, for your kind words!"
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Harriett Haynes

November 7, 2024

5  out of  5
rating by Harriett Haynes
"Very responsive to my request with good follow up."
We responded:
"It is important to our office to make sure every request is handled quickly! Thank you for noticing our efforts! "
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Mai Xue Xiong

October 21, 2024

5  out of  5
rating by Mai Xue Xiong
"My family and I have been working with Jody Baber from State Farm for years and we've stayed loyal to this State Farm due to their excellent customer service. Throughout the years, I've had nothing but good experiences here. I moved out from my parent's place not too long ago and they've really been in every step of my life, from when I first got my driver's license as a kid who didn't have a clue to someone living more independently now. I had a worker today Kate Eaves, who was so delightful and patient with me in explaining the different insurances and sharing the benefits of each plan. I always feel taken care of here and I highly recommend them!!"
We responded:
"Thank you, Mai Xue, for your kind words. Helping our customers with their insurance as they grow is so important. We love working with you and your family and appreciate your loyalty! "
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Brent Hanson

October 18, 2024

5  out of  5
rating by Brent Hanson
"Kate was fantastic! We came in with questions about ways to save on our unique insurance situation and she was very helpful. She even called me later on when she ran across information that she thought would help. She went the extra mile since the moment we met. I would highly recommend her."
We responded:
"Sometimes life requires unique insurance! I am glad Kate went the extra mile; our customers are worth it! Thank you, Brent, for your kind words. "
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Kathy Barclay

October 11, 2024

5  out of  5
rating by Kathy Barclay
"Char is amazing. She is always so kind and helpful. Such a great experience working with this office. Thank you! Kathy"
We responded:
"We've heard that kind and helpful may be Char's middle name! Thank you for being great to work with. Have a great day, Kathy!"
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Tyler Dow

October 9, 2024

5  out of  5
rating by Tyler Dow
"10/10 would recommend! Char has handled all my insurance needs for decades! She has knowledge of all your insurance needs and to make you feel like family is an understatement!"
We responded:
"We give Char a 10/10 too! Thank you for being with our office, you are family here. "
Profile photo of Vang Her

Vang Her

October 7, 2024

5  out of  5
rating by Vang Her
"Was very informative and did a visual illustration of my insurance policy coverages. Helped a lot for me to understand all the coverage. On top of that Kate(agent I worked with) was also able to get me more coverage for a lower monthly cost. Was super happy with my experience and would recommend anyone to give them a call. Might seem too positive but I assure you that this is not a paid Review. Paid reviews would have emoji’s see —>😊😊😊😊👍👍👍"
We responded:
"More coverage for a lower monthly, that's great news! Thank you so much Vang! We're convinced you're not AI! =)"
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Nichole Estrada

October 1, 2024

4  out of  5
rating by Nichole Estrada
"Love state farm"
We responded:
"We love Nicholes! <3 Thank you for being with our office. "
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M Y

September 30, 2024

5  out of  5
rating by M Y
"KATE IS GREAT! She got me the best coverage and thoroughly explained my policy in easy to understand terms. She was awesome in following up with me as soon as I moved to my new location. Highly recommended!"
We responded:
"Welcome (or welcome back) to Minnesota! Hope you brought your winter coat! Thank you, Mai, for allowing Kate to help you with your state-to-state transfer. Making your insurance easy to understand is important to us! "
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Emily Curtiss

September 26, 2024

5  out of  5
rating by Emily Curtiss
"Kate, was awesome and was extremely helpful"
We responded:
"You are awesome Emily! Thank you and David for coming in to meet with Kate. We're excited to take care of you!"
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Sabrina Deleon

September 12, 2024

5  out of  5
rating by Sabrina Deleon
"Jody and the employees were recommended from a friend and it was the best recommendation they could of given. I'm very happy with my decision . I give them 5 🌟 The feeling of knowing your kids are safe with insurance when on the road is priceless. Thanks to them😃"
We responded:
"As a mom myself I know how important that feeling is. Thank you for taking the recommendation. "
Profile photo of Chai Xiong

Chai Xiong

September 12, 2024

5  out of  5
rating by Chai Xiong
"Jody have been our agent for the last 20 some years and I come to be very comfortable with her assistance in helping to educate and guide us when decision is need to be made for home insurance, cars ins. Kids policies, and life ins etc. Her team including Chris, Thai & Kate that I have spoken F2F and talked to over the phone several times including texting was so helpful and efficient. Thanks for being such at great team and finding ways to assist my family and I. Honestly, the price we pay for premium is by far the most affordable compares to other agency I have looked at as well. I revisit and reevaluate my policy on a renewal time or annually bases. This year a lot of premium goes up for everyone sounds like, but Jody was able to meet with us and work to bounce some numbers around to help save cost for us. I will continue with SF for as long as we could. SF by Jody Baber is still my go to team. Keep up the good work for making me feel like I am the only customer on a personal care level you provided. Thanks!! Chai & Nhia"
We responded:
"Chai thank you so much for your kind words! We appreciate you and your family!"
Profile photo of Pa Xiong

Pa Xiong

September 10, 2024

5  out of  5
rating by Pa Xiong
"I've been with Jody for 9 years then left and had to come back to her because no one took care of us like her and her team does, so we've been with her for 15 years now. She always answer my calls immediately or return my calls when she can. I don't have to track her down for days, and doesn't take her to weeks to return my call. Thats important to me. I also love how she always update me if my premiums are going down or going up so I don't freak out. She will take care of you."
We responded:
"Awe Pa thank you so much for being with our office. We pride ourselves on our hospitality. It's important to us too!"
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J. Acton

September 6, 2024

5  out of  5
rating by J. Acton
"Kate Eaves was phenomenal at walking me through insurance 101. With compassion and clarity she went above and beyond in helping me understand my policies and options in person. No one has done that in my 25 years of buying insurance. For years I tried the online get the best deal possible route without really understanding the ins and outs of what I was getting. It is a million times better to have an ACTUAL person, in fact a whole TEAM of real People to make sure I've got the best coverage for my lifestyle. The slogan goes "like a good neighbor" and Jody Baber's team treats you like a good neighbor with kindness they do what they can to help!"
We responded:
"Wow our office looks so pretty! Thank you, Julia, for your kind words. Insurance is about a good deal but also about good coverage and finding the balance between them. We are thankful to be taking care of you!"
Profile photo of Christina Garcia-Deleon

Christina Garcia-Deleon

September 5, 2024

5  out of  5
rating by Christina Garcia-Deleon
"Kate Eaves was amazingly helpful and patient in explaining State Farm's renters insurance, as I am a new renter. She was great at asking helpful questions in order to give me accurate and affordable quotes that were beneficial for me based on my occupation and lifestyle. She is well-grounded, friendly, easy to talk to, and I am extremely grateful for her to be the agent to help me with getting renter's insurance for my apartment!"
We responded:
"That first time is always a little scary! I am glad Kate was able to help you determine what was your best fit! Thank you, Christina, picking our office!"
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Marika Roberts

August 28, 2024

5  out of  5
rating by Marika Roberts
"We were wondering if we could save on our monthly home/car insurance. After talking with Kate we reduced our insurance bill by 72%, we are very happy 😁."
We responded:
"Marika, that is a huge savings! We are honored to be able to save you on your home & car insurance! Thank you for the opportunity!"
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Cuyler Monahan

August 23, 2024

5  out of  5
rating by Cuyler Monahan
"The team at Jody Baber State Farm is awesome. They’re super efficient and make the whole insurance process easy. I always feel like they genuinely care about me and my needs, not just as a client but as a person. Every time I’ve needed something, they’ve been right there to help. I Highly recommend asking to work with Drew!"
We responded:
"We highly recommend Drew too! Thank you for being with our office. "
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Robin Crockett

July 31, 2024

5  out of  5
rating by Robin Crockett
"Love Jody Baber and her staff. They are professional and are always willing to help with whatever I need. What really made me a loyal customer was after a huge tornado in May 2011 Jody called me personally and asked if we were okay and what did we need help with 💖. WOW✨"
We responded:
"You never know the impact of a phone call. I am glad I was there for you when you needed it! We appreciate you so much!"
Profile photo of Matt Opheim

Matt Opheim

July 26, 2024

5  out of  5
rating by Matt Opheim
"Kates is one of the best, you can see and hear her passion in helping people with their insurance needs. She did a great job explaining my car, whole life, homeowners insurance. I know where I am going to when I need business insurance in the upcoming months. If you want the best insurance person in the state then Kates is your girl. Her bubbly personality definitely is not an act it is just the real Kates. It's nice to have a sense of safety and coverage in all the aspects of daily life."
We responded:
"Matt you are too kind! I am glad Kate was there to help you with your life insurance and homeowners' insurance. We do have business insurance when you are ready. We try to always put people first! Thanks for being with our office. "
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kali slinde

July 25, 2024

5  out of  5
rating by kali slinde
"drew was great help for me! she was informational and provided the perfect info for me! thank you drew!"
We responded:
"We like Drew too! Thank you so much!"
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samantha johnson

July 23, 2024

5  out of  5
rating by samantha johnson
"I spoke to Kate on the phone and she was wonderful. She is very kind and in a hurry to help!"
We responded:
"We think you are wonderful Samantha!"
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Steve and Nancy Olson

July 23, 2024

5  out of  5
rating by Steve and Nancy Olson
"Thay was very helpful. Because I couldn’t load the pics for my claim he asked for me to send them to him a nd he would add them Thanks Thay"
We responded:
"Claims can be overwhelming; our office always tries to be available for any steps that help a customer lighten the load. Glad Thay was there for you!"
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Rebecca Gober

June 29, 2024

5  out of  5
rating by Rebecca Gober
"Always helps me when I need it"
We responded:
"Help is our middle name! Actually, its Ann but I won't tell if you won't tell. Have a great day and thank you for your kind words. "
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Lynn Woodford

June 28, 2024

5  out of  5
rating by Lynn Woodford
"Great customer service. Willing to help make changes to coverage for unique circumstances."
We responded:
"Life is unique and we are happy to help with those changes whenever we can! "
Profile photo of Joe Anderson

Joe Anderson

June 21, 2024

5  out of  5
rating by Joe Anderson
"Kate was very professional and very knowledgeable. I enjoyed our meeting. she is definitely an asset for State Farm"
We responded:
"Hi Joe! Welcome to our office. We do our best to make sure our staff are knowledgeable and ready! Thanks for noticing!"